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Privacy Policy

Last updated: 24 September 2026

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Barrow Solar (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.barrowsolar.ie (the “Website”), contact us, request a quote, or use our services.

For the purposes of applicable data protection law, including the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018, Barrow Solar is the data controller for the personal data described in this policy.

1. Who we are

Barrow Solar
Website: www.barrowsolar.ie
Email: [insert contact email]
Telephone: [insert contact number]
Address: [insert business address]

If you have questions about this Privacy Policy or how we handle your information, please contact us using the details above.

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2. Information we collect

We may collect and process the following categories of personal data.

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Information you provide to us

This may include:

  • Name;

  • Email address;

  • Telephone number;

  • Home or business address;

  • Details of your property;

  • Information provided when requesting a quote, survey or consultation;

  • Energy usage or electricity bill information, where you choose to provide it;

  • Communications you send to us by email, phone, website form or social media;

  • Information required to provide installation, maintenance or customer support services.

 

Information collected automatically

When you use our Website, we may automatically collect limited technical information, including:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Pages visited;

  • Date and time of your visit;

  • Website referral source; and

  • Cookie and similar technology information.

 

3. How we use your information

We use personal data only where we have a valid legal basis to do so. We may use your information to:

  • Respond to enquiries and quote requests;

  • Arrange site surveys, consultations, installations or service visits;

  • Prepare system designs, proposals and quotations;

  • Deliver our products and services;

  • Communicate with you about an existing enquiry, booking or contract;

  • Process payments and manage accounts, where applicable;

  • Meet legal, tax, regulatory and insurance obligations;

  • Improve our Website, services and customer experience;

  • Protect our business, Website and customers from fraud or misuse; and

  • Send marketing communications where you have consented or where permitted by law.

 

4. Legal bases for processing

We process personal data on one or more of the following legal grounds:

  • Contract: where processing is necessary to provide a quotation, supply products or services, or take steps at your request before entering into a contract.

  • Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services, maintaining security and managing our customer relationships.

  • Legal obligation: where we are required to process information to meet legal, accounting, tax, grant, safety or regulatory requirements.

  • Consent: where you have given us clear permission, such as for certain marketing communications or non-essential cookies.

You may withdraw consent at any time. This will not affect the lawfulness of processing carried out before consent was withdrawn.

 

5. Marketing communications

We may send you information about our solar products, battery storage, maintenance services, offers or related services where you have agreed to receive marketing communications or where permitted by law.

You can opt out at any time by:

  • Clicking the unsubscribe link in an email;

  • Replying to a marketing message with an unsubscribe request; or

  • Contacting us using the details in Section 1.

We will continue to send essential service-related communications where necessary, such as information relating to a quote, booking, installation or contract.

 

6. Cookies

Our Website may use cookies and similar technologies to help it function, understand how visitors use it and improve performance.

Cookies are small text files stored on your device when you visit a website.

We may use:

  • Strictly necessary cookies — required for the Website to operate properly;

  • Analytics cookies — help us understand Website traffic and usage; and

  • Marketing cookies — may be used to measure advertising performance or show relevant advertising, where enabled.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the Website works.

 

7. Who we share your information with

We may share personal data with trusted third parties where necessary to run our business and provide services. These may include:

  • Website hosting, email and IT support providers;

  • Customer relationship management and quotation software providers;

  • Payment providers and accountants;

  • Solar equipment suppliers and manufacturers;

  • Installation partners, subcontractors and service providers;

  • Grant, regulatory or network bodies where necessary for a service or application;

  • Professional advisers, insurers and legal representatives; and

  • Government authorities or law enforcement bodies where required by law.

We only share information that is necessary for the relevant purpose. Third parties processing personal data on our behalf are required to protect it and use it only in accordance with applicable law and our instructions.

 

8. International data transfers

Some service providers may process information outside the European Economic Area (“EEA”).

Where this happens, we will take appropriate steps to ensure your personal data remains protected. This may include using adequacy regulations, approved contractual safeguards, or other lawful transfer mechanisms recognised under GDPR.

 

9. How long we keep your information

We retain personal data only for as long as necessary for the purpose for which it was collected, including legal, tax, accounting, warranty, grant and insurance requirements.

Retention periods will depend on the nature of your relationship with us. For example:

  • Enquiry and quote information may be retained for a reasonable period to respond to you and manage follow-up;

  • Customer, installation and warranty records may be retained for the duration of the contract and for any required period afterwards;

  • Financial records may be retained for the period required under Irish tax and accounting law; and

  • Marketing information will be retained until you withdraw consent or opt out.

When information is no longer required, we will securely delete it or anonymise it.

 

10. Keeping your information secure

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system can be completely secure. Please take care when sending personal information online and avoid sending unnecessary sensitive information by unsecured email.

 

11. Your data protection rights

Under GDPR, you may have the right to:

  • Request access to your personal data;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your personal data in certain circumstances;

  • Request restriction of processing in certain circumstances;

  • Object to processing based on legitimate interests or direct marketing;

  • Request transfer of certain data to you or another organisation;

  • Withdraw consent where processing is based on consent; and

  • Complain to the relevant data protection authority.

To exercise any of these rights, contact us using the details in Section 1. We may need to verify your identity before responding to a request.

You also have the right to make a complaint to the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

 

12. Children’s privacy

Our Website and services are not intended for children, and we do not knowingly collect personal information from anyone under 18 years of age.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

 

13. Links to other websites

The Website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content or security of those websites.

We recommend that you read the privacy policy of any third-party website before providing personal information.

 

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations.

Any revised version will be published on this page with an updated “Last updated” date.

 

15. Contact us

For privacy queries, requests or concerns, please contact:

Barrow Solar
Website: www.barrowsolar.ie
Email: info@barrowsolar.ie
Telephone: 087 130 2330
Address: Kilmanagh, Co. Kilkenny

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